Store pickup

Local curbside pick up

Easily schedule your in store pickup and curbside pickup orders using our industry leading date scheduling features. To keep our customers as safe as possible, we’re limiting access to Store Pickup and offering longer Curbside Pickup hours in most locations. In locations where Store Pickup is available, you can buy items online and pick them up in a store. You avoid shipping and scheduled delivery charges — and you may be able to get your order faster.

Here's how it works:

• During checkout, choose Store Pickup and select your store
• We'll show you an estimated pickup date
• Place your order and wait to receive a "Ready for pickup" email (this is a separate email from your order confirmation)
• Bring your ID, credit card and order number to the store and pick up your items
• We'll hold your items at the store for 2 days; if you don't make it in by then, we'll cancel the order and refund your method of payment

Delivery date and time

Restrict local delivery area to specific postal codes, limit number of delivery orders per date and advanced preparation time rules

Shipping calendar

Flexible shipping calendar with blackout dates, advanced notice, future order restrictions.

Bring to the store

• Your government-issued photo ID
• The credit card used for the purchase (if a credit card was used)
• Your order number

At the store

• Some stores have reserved parking spaces for Store Pickup — they're right up front
• Inside, look for the Store Pickup sign at the front of the store, or ask the Blue Shirt at the door to point you in the right direction

Who can pick up your order

You can pick up your order yourself or choose someone else to pick it up. To have your order picked up by someone else, select that option during checkout. You’ll need to provide the pickup person’s name, email address and phone number. They’ll need to show their ID and the order number at the store.

Only you — or the person you’ve told us will pick up your order — can pick up your items.

To change the person picking up your order, go to your order details and select Make Changes.

Pre-orders

Pre-ordered items will be available for pickup on or after their release date.
To change the person picking up your order, go to your order details and select Make Changes.

Ship to store

Some items may not be immediately available for pickup at your local store, but can be shipped to your store from a Best Buy warehouse for free. Ship-to-store items usually arrive at the store within 3 to 7 business days. We'll send you an email when your items are ready for pickup.

Ship-to-store option excludes music, DVDs, video games and other select items.

Warehouse pickup

Some items, like TVs, refrigerators and other major appliances, may be available for pickup at one of our local warehouses. If this option is available, you’ll see it when you’re selecting a store. Warehouse locations have different days and hours of operation than our stores. Please check the warehouse location’s schedule by using the link in your Pickup Confirmation email or on the Order Details page.

Store Pickup and our Price Match Guarantee

If your item is offered at a lower price in the store or at BestBuy.com when you pick it up, you may request a price match. Some exclusions apply.